Shipping Policy

Last updated: July 20, 2026

BrüMate ships only to addresses in the United States. Free standard shipping applies to every US order.

Processing and delivery

Orders normally require 1–2 business days for verification, packing, and carrier handoff. Standard transit normally takes 4–6 business days. Weekends, holidays, severe weather, carrier interruptions, address corrections, and unusually high volume may affect estimates.

Tracking

Every shipped order receives a tracking number. Tracking details are sent after the carrier accepts the package; a short delay before the first scan is normal.

Address changes and delivery issues

Review the US delivery address before checkout and contact us before shipment if a correction is needed. Changes cannot be guaranteed once fulfillment begins. If tracking shows delivery but the package is missing, check nearby delivery locations and contact the carrier, then notify us for assistance.

Taxes, cancellations, and returns

Applicable taxes are collected as required by law. Orders can be cancelled before shipment when fulfillment has not begun. After shipment, the Refund Policy controls. Approved returns receive a prepaid label or equivalent free arrangement.

Support hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

BrüMate
2149 E 7th St, Sioux Falls, South Dakota, 57103, United States
Email: titreaudit917@gmail.com
Phone: (231) 600-5332